Terms of Service

1. Acceptance

By accessing begoaldata.com, contacting BeGoal Data, or using our products and channels (including WhatsApp Business / Meta Cloud API operated by us or on behalf of customers), you accept these Terms of Service. If you disagree, do not use the services.

2. Who we are

BeGoal Data provides data consulting and AI-enabled products. Contact: jonathan@begoaldata.com.

Specific commercial projects (scope, price, timelines, SLA) are governed by the contract or accepted proposal between the parties. In case of conflict, the contract prevails over these general website Terms.

3. Services

• Information and commercial contact via the website.
• Consulting, data engineering, FinOps and digital products (e.g. LIA and related solutions).
• Messaging channels for support and operations (including WhatsApp), also subject to Meta / WhatsApp policies.

We may change, suspend or discontinue website features or pilot products with reasonable notice, without prejudice to active contractual obligations.

4. Acceptable use

You agree not to:

• Use the services unlawfully, abusively or in violation of third-party rights.
• Attempt unauthorised access to systems, data or accounts.
• Send spam, malware or offensive content through our channels.
• Use WhatsApp / API integrations in ways that violate Meta policies or applicable law (including GDPR).

We may suspend access in case of serious breach or security risk.

5. Accounts and customers

Where a service requires credentials (e.g. LIA console), you are responsible for keeping them confidential and for activity on your account. In B2B projects, the contracting customer is responsible for instructions given to end users and for its legal duties toward those users.

6. Intellectual property

BeGoal Data brands, logos, text, software and materials remain our property (or our licensors’), unless otherwise agreed in writing. Customers retain ownership of their data and content. Licences for deliverables are as defined in the project contract.

7. Personal data

Personal data processing is described in our Privacy Policy. By using contact channels or products that process messages, you acknowledge that policy.

8. Availability and disclaimers

The website and pilot products are provided “as is”, without warranty of uninterrupted availability. We do not guarantee specific business outcomes beyond what is written in a contract. To the extent permitted by law, BeGoal Data is not liable for indirect damages, lost profits or data loss arising from use of the website or demos/pilots, except in cases of wilful misconduct or gross negligence.

9. Third parties

Third-party services (Meta/WhatsApp, hosting, cloud, CRM, etc.) have their own terms. We do not control those services and their availability may affect our channels.

10. Governing law

Unless otherwise stated in a contract, these Terms are governed by Portuguese law. Portuguese courts have jurisdiction, without prejudice to mandatory consumer rights where applicable.

11. Changes

We may update these Terms. The date above shows the current version. Canonical URL: https://begoaldata.com/termos (PT) or https://begoaldata.com/en/terms (EN).